You can remove sumoboat's access to any social account in seconds, and delete everything we hold about you at any time.
1. Disconnect a social account
- Sign in to sumoboat and open Settings → Channels.
- Choose the account (for example your Facebook Page or Instagram account) and select Disconnect.
We delete that account's access tokens immediately and cancel any posts scheduled to it. Posts that were already published stay on the network; delete them there if you want them gone.
2. Remove access from the network itself
- Facebook: Settings & privacy → Settings → Apps and websites → sumoboat → Remove.
- Instagram: Settings → Website permissions → Apps and websites → sumoboat → Remove.
- LinkedIn: Settings → Data privacy → Permitted services → sumoboat → Remove.
- X: Settings → Security and account access → Apps and sessions → Connected apps → sumoboat → Revoke.
- Threads / TikTok: remove sumoboat from the connected or authorised apps list in the app's settings.
When a network tells us access was removed, we delete the related tokens and stop using the account.
3. Delete your sumoboat account
[TODO: build in-app deletion: Settings → Account → Delete account.] Until then, email privacy@sumoboat.com from the address on your account with the subject "Delete my sumoboat account". If you own a workspace with other members, transfer ownership first or tell us to delete the whole workspace.
What we delete, and when
- Immediately: access tokens for connected social accounts, and scheduled posts.
- Within 30 days: your profile, workspaces you own, drafts, uploaded media, analytics and sales-attribution data.
- Within a further 30 days: copies in encrypted backups.
- Kept where the law requires: invoices and payment records (no card numbers), for as long as tax law requires.
We'll confirm by email when the deletion is complete and give you a reference number for your request.
Request by email
Email privacy@sumoboat.com. We'll verify the request comes from the account owner and reply within 30 days. See our Privacy Policy for your other rights.